Attention to all guests who have made reservations with The Westin. It has been brought to our attention that some reservations were manually entered, and as a result did not generate confirmation emails.

The Westin team is diligently working to rectify this issue and will send out confirmation emails as soon as possible so please watch your inbox for them.

If you do not receive a confirmation email by the end of today, please do not hesitate to reach out to us via

We would also like to let you know that we are still in the process of gathering information from our other hotels. As soon as we have more details, we will provide updates accordingly.

We are sorry for any confusion this may have caused. Thank you so much for your patience on this matter.