Visual artists, fursuit makers, crafters, and more – all are forms of art that form a cornerstone of the furry community! If vending and supporting artists are important to you, the Furnal Equinox Dealers Den needs your help! We’re looking for someone who can assist with the behind-the-scenes preparations and the at-con supervision of the regular Dealers Den, 18+ Dealers Den, and Artist Alley!

REPORTS TO:

• Head of Department, Dealers Den
• Second-in-Command, Dealers Den

NUMBER OF POSITIONS OPEN: 2-4

WHAT YOU WILL BE DOING:

• Collaborate with the rest of the Dealers Den team to sort and organize applications.
• Help with the vendor vetting and selection process.
• Problem solve and give input in proposed ideas and changes.
• Respond to inquiries and address issues related to the regular Dealers Den, 18+ Dealers Den, and Artist Alley, both pre-convention and at-convention.

WHAT WE WANT FROM YOU:

• Customer-service experience is a must.
• Experience vending at a convention is an asset.
• Familiarity with the Microsoft Platform (Teams, Office)
• Willingness to learn new policies, procedures, and software.
• Be communicative and a team player to help make the con the best it can be.
• Important: If you are selected as a vendor, you will need an assistant to watch your table during your shifts. 10-16 hours of dedicated volunteering will be requested of all Dealers Den team members during the convention weekend.

Do you love spreadsheets, see in dollar signs, or have a knack for balancing financial tables? Then we have the role for you! FE is looking for general finance staff to assist with yearly budget preparation and manage the cash office during the convention weekend. 

Reports to: Director of Infrastructure   

What you will be doing:

• Assisting with budget preparation
• Basic bookkeeping
• Purchasing management
• Managing cash office during con
• Proactive loss prevention and self-auditing
• End-of-year analysis of budget and breakdown

What we want from you:

• Experience using Microsoft Excel
• Attention to detail
• Good number sense
• Cash handling experience
  

Bonus points:

• Experience using Quickbooks
• Previous experience with professional budgeting
• Previous experience in a similar finance role 

We are seeking a dedicated and tech-savvy volunteer to join our IT team as General IT Staff. This role is perfect for someone passionate about technology and looking to gain hands-on experience while contributing to a meaningful cause. Volunteers will assist in supporting day-to-day IT operations, troubleshooting technical issues, and helping maintain our organization’s digital infrastructure.

REPORTS TO: Head of IT
NUMBER OF POSITIONS AVAILABLE: 5

KEY RESPONSIBILITIES:

• Provide basic technical support to staff and volunteers (hardware, software, and network issues).
• Assist with setting up and maintaining workstations, devices, and user accounts.
• Help with software updates, backups, and IT documentation.
• Support the maintenance of inventory records for IT equipment.
• Ensure cybersecurity protocols are followed and report any concerns

QUALIFICATIONS:

• Basic knowledge of computers, operating systems (Windows/macOS), and Microsoft Office.
• Familiarity with troubleshooting common technical problems.
• Willingness to learn and take initiative.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Previous IT experience or education is a plus but not required.

We are seeking a dedicated and tech-savvy volunteer to join our Staffing team as an Information/Data Manager. This role is perfect for someone passionate about technology and looking to gain hands-on experience while contributing to a meaningful cause. This role demands meticulous attention to detail, and creative problem solving in equal parts. It involves designing and maintaining workflows and systems which allow Furnal Equinox to actively keep track of all elements of our growing 220+ member team. Successful applicants will form a dynamic team that overlaps multiple disciplines including data science, IT and Human Resources.

REPORTS TO: Head of Staffing
NUMBER OF POSITIONS AVAILABLE: 3

KEY RESPONSIBILITIES:

•  Maintain MS Sharepoint lists and Power Automate flows.
• Communicate and collaborate with other departments to gather information about their current and future staffing needs.
• Ability to lead data gathering initiatives and work Kanban style with other team members.”

QUALIFICATIONS:

• Experience with low-code tools in the Microsoft Power Platform environment.
• Software expertise in Microsoft O365 tools is essential.
• Skill in data gap analysis – and experience in creatively filling them.
• Passion for building automations.

Passionate about con merchandise? Love taking home physical items to remember another year in Toronto? Our Merchandising team is look for people to help design new merchandise for our store and to help run the store for the duration of the con! This is a great opportunity to meet new people and have a direct impact on all the great FE-branded items offered to attendees. 

REPORTS TO: Head of Department

NUMBER OF POSITIONS OPEN: 4 

WHAT YOU WILL BE DOING: 

• Providing assistance to Furnal Emporium Store prior to convention start 
• Operating the convention store and ensuring sales are completed properly following all financial protocols 
• Ensuring pre-ordered merch is picked and checked out of the system correctly 
• Providing input on new merchandise for the sponsors and the internal store 
• Working with the team to create a beautiful merch people will cherish for years to come 

WHAT WE WANT FROM YOU: 

• Sales and/or retail experience  
• Communication skills 
• Familiarity with the Microsoft Platform 
• Time Management Skills and the ability to meet a deadline 
• Cash Handling Experience 
• Basic Math Skills 
• Criminal Background Check 
• Square POS Experience (optional) 
• Merchandising experience (optional) 

Leads the Panels & Socials team in managing all panel, meetup, and event submissions. Oversees the use of Sessionize, sets review criteria, schedules sessions, and coordinates with hosts. Manages team members, communicates A/V and room setup needs, runs monthly meetings, and handles the department’s budget and post-con reporting.

REPORTS TO: Events Director

NUMBER OF POSITIONS OPEN: 1

KEY DUTIES:

• Set up and manage Sessionize for submissions
• Create and apply review criteria for panels and socials
• Lead the team in selecting and scheduling sessions
• Schedule and manage the department staff members and on-site coverage
• Run monthly team meetings to plan and delegate tasks
• Communicate with hosts before and during the convention
• Make sure rooms are set up properly and sessions run on time
• Work with the A/V team to share tech needs for sessions
• Create and manage the department’s budget
• After the con, collect feedback and write a short report

HELPFUL SKILLS:

• Good organization and leadership
• Clear communication
• Passion for helping create fun, inclusive programming
• Comfort with spreadsheets, data organization, and tracking
• Willingness to maintain a 72-hour response time on TEAMS and Outlook

Panels and Events Staff handles pre-con and at-con correspondence between panelists and the convention. They will help review submitted panels/workshops/performance and aid in the scheduling of panels and events for the con.  During the convention, programming staff ensure things remain on schedule and provide panelists with the necessary resource.  

Panels and Events Staff also will communicate any deviations from the set schedule to the affected parties so that these changes may be communicated to attendees in an expedient manner.

Required Skills:

• Customer service experience
• Multitasking
• Able to take direction, but also self starter
• Work to deadlines issued by head/assistant head of department
  

The Assistant Head of Registration supports the Head of Registration in managing the department’s operations before and during the convention. They help oversee the setup and execution of attendee registration using Brushfire, assist in staff management, and ensure the registration desk runs smoothly. This role involves responding to attendee inquiries, troubleshooting registration issues, and assisting with ID verification and badge distribution at the event.

REPORTS TO: Sales Director

NUMBER OF POSITIONS OPEN: 1

KEY DUTIES:

• Assist in setting up and maintaining the Brushfire registration system
• Support the Head of Registration in scheduling and managing registration staff
• Help staff the registration desk during the convention, ensuring smooth check-ins and badge distribution
• Respond to attendee inquiries and issues via osTicket
• Monitor and assist with ID verification and badge accuracy
• Troubleshoot registration problems and provide on-site solutions
• Provide guidance and training to registration staff on event-day procedures
• Ensure registration-related materials and supplies are stocked and ready
• Assist with data entry and reporting post-convention

HELPFUL SKILLS:

• Good organization and leadership
• Clear communication
• Familiarity with data privacy and ID verification processes
• Comfort with spreadsheets, data organization, and tracking
• Willingness to maintain a 72-hour response time on TEAMS and Outlook
• Prior experience in event registration or front-line operations preferred

Registration team members assist with the department’s operations before and during the convention. They assist with attendee registration using Brushfire and ensure the registration desk runs smoothly. This role involves responding to attendee inquiries and assisting with ID verification and badge distribution at the event.

REPORTS TO: Head of Registration

NUMBER OF POSITIONS OPEN: 4

KEY DUTIES:

• Help staff the registration desk during the convention, ensuring smooth check-ins and badge distribution
• Respond to attendee inquiries and issues via osTicket
• Ensure registration-related materials and supplies are stocked and ready
• Flag problems during registration and collaborate with leadership on resolutions

HELPFUL SKILLS:

• Good organization
• Clear communication
• Familiarity with data privacy and ID verification processes
• Willingness to maintain a 72-hour response time on TEAMS and Outlook
• Prior experience in event registration or front-line operations preferred

The Safety Team is a customer service department, focusing on assisting attendees in a general capacity as well as providing a source of safety at event.

​Core Responsibilities

• Answering general attendee questions and directing them to locations where they can get further information (Convention Operations, Information Desk)
• Monitoring the convention space and serving as a representative to identify issues of various types and to assist with resolution
• Assist in managing the lines for large events

Do you like to talk to people? Do you like helping people? The Furnal Equinox Staffing team is looking for a few enthusiastic individuals to help coordinate and assist other staff members while the convention is happening.

Reports to: Head of Dept.

Open Positions: 3

What you will be doing:

• Providing convention attendees with directions/assistance/information when they approach the booth.
• Helping other departments with last minute tasks while the convention is happening.
• Providing staff with snacks/refreshments when they ask.
• Monitoring the staffing room while it is in operation.

The Guest Experience team shapes the convention’s tiered ticket offerings. The Team conducts research into current trends, defines the value and benefits associated with each tier, and aligns with the current pricing strategy. They collaborate closely with other departments to deliver perks, including merch and experiences, that meet our promise to each tier, providing a consistent and high-quality experience across all access levels.  

REPORTS TO: Sales Director 

NUMBER OF POSITIONS OPEN: 5 

WHAT YOU WILL BE DOING:  

• Research attendee expectations and trends to inform tier design and benefit structures 
• Develop and refine tiered ticket offerings, ensuring clear differentiation and value at each level 
• Collaborate with the Registration and Finance teams to align tier benefits with ticket pricing strategy 
• Coordinate with Merch, Panels & Events and other departments to ensure seamless delivery of merch and experience associated with each tier 
• Document and track tier benefits and deliverables across departments to ensure timely and consistent execution 
• Evaluate the effectiveness of tier offerings post-event, incorporating attendee feedback and performance metrics into future planning 
• Maintain an attendee-first perspective, ensuring all offerings are meaningful, accessible, and contribute to a positive convention experience 
• Assist in developing materials (digital or print) that clearly explain tier benefits to attendees 

WHAT WE WANT FROM YOU: 

• Ability to assess and interpret attendee feedback 
• Strong cross-team collaboration skills 
• Clear, professional communications (written and verbal) 
• Detail-oriented, excellent time management and a creative thinker 
• Comfort with spreadsheets, data organization, and tracking 
• Interest in improving attendee satisfaction and engagement 
• Willingness to maintain a 72-hour response time on TEAMS, OsTicket and Outlook